During my PhD, I specialised in analytical chemistry. Using liquid chromatography, I separated and identified constituents of plants and other matrices. I began my career with a Japanese manufacturer of liquid chromatography accessories (columns). To be honest, I had expected to start as a laboratory manager at a large chemical or pharmaceutical company – at least, that was what I had been told at university. In hindsight, it turned out that this was a real stroke of luck.
As Customer Support Manager, I was the point of contact for all technical customer enquiries. In a very short time, I became familiar with many different applications and industries. I also supported our sales partners with training and was able to travel with the Sales Managers to visit customers and attend trade fairs in Europe and the Middle East.